Follow the steps below to create and submit a service request through your myFssai :
Step 1: Log in to the Platform
Access your account via the myFSSAI using your registered email credentials. If you are a first-time user, Download the app. Complete the one-time registration by uploading your FSSAI.
Step 2: Navigate to the Service Request Module
From the main dashboard, navigate to the “Services” tab and click the “+” (Plus) button in the top-right corner. Choose your existing license, then select the required service category from the dropdown and proceed to create your service request.
This module offers a categorized interface for managing all FSSAI-related service workflows, including license applications, modifications, renewals, and compliance audits.
Step 3: Choose a Service Type
Select the service category you want to proceed. Available request types include:
- Modify License (Registration, State, Central FSSAI license)
- Renew License (Registration, State, Central FSSAI license)
- File Annual Return FSSAI
- Upload Lab Test Reports (FSSAI lab report upload)
- FSSAI label Review
- FSSAI Product Review (Product Category review)
- Internal Audit
- Third Party – Audits
- Equipment Calibration
- Health Check (Employee Health)
- Training (FoSTac Training, HACCP Training, etc.)
Each service type dynamically loads the relevant form fields and document checklist.
Step 4: Review and Submit
Preview all entered data and attached files in the summary view. Once confirmed, click “Submit Request.” Upon submission, the system generates a unique Request ID for tracking and internal reference. Our technical account managers will reach you back for the services.
Step 5: Track Request Status
All raised requests are visible under the “Services” dashboard. The platform provides real-time tracking, with progress indicators form approval of the request.
Choose the Correct FSSAI Licensing Types
Before initiating a “Service Request” for “New license Application, identify the correct license type that aligns with your business operation and turnover. myFSSAI supports end-to-end documentation workflows for all three categories:
- Basic FSSAI License: For food businesses with an annual turnover below ₹12 lakh.
- State FSSAI License: For mid-scale businesses operating within a single state and turnover between ₹12 lakh and ₹20 crore.
- Central FSSAI License: For large-scale operations, multi-state facilities, or import/export businesses with turnover exceeding ₹20 crore.
Download myFssai Now
The myFSSAI platform is a unified SaaS designed to streamline FSSAI compliance management for food manufacturers, distributors, and service operators. Through its centralized dashboard, users can apply for, track, and manage all FSSAI-related services digitally eliminating manual follow-ups, paperwork, and vendor dependencies.
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